It’s very exciting when you’re ready to undertake an interior remodeling project in your bath or kitchen. A makeover or fresh update for your house is often exciting and exhilarating. But don’t just hire the first contractor you find in a listing. Be critical, because your chances of having a successful remodel depend on the contractor and how effectively he can communicate. These eight questions will be helpful examples in determining if the general contractor is a good fit.
How long has your company been in business?
A general contractor who has had an established business in your area for some time will have a reputation, other projects you can view, and reviews that can be helpful in making your decision. This isn’t the most critical question, as some new general contractors are more than qualified, and some long-term contractors don’t do a good job. But it does give you a good concept of what to expect.
Does your company have insurance?
This next question is imperative. And it’s simply not enough to receive a simple yes answer and move on. You need to be very thorough in asking this specific question. Your general contractor should have comprehensive business liability insurance and workmen’s compensation. The first protects your property if it is damaged, and your general contractor should carry a minimum of a million-dollar limit. Workmen’s compensation protects the workers and you while they are on your property.
Know that you can call the insurance carrier to confirm the contractor’s information is accurate.
What is the timeframe for my project?
There’s no way to guarantee an interior remodeling project will end on schedule, but before you choose a general contractor, make sure they can start when you need and can allow a reasonable amount of time for your remodeling project.
Do you use subcontractors?
Subcontractors are not always a bad inclusion but keep in mind that a general contractor who uses subcontractors sometimes can’t guarantee the quality of the work. The general contractor also likely can’t vouch for the safety of the crew members, or if they have had background checks performed. It’s almost always better if a general contractor uses their own employees.
How many other similar projects have you completed this year?
Make sure your general contractor knows what they’re doing on your specific interior remodeling project. If they have worked on several similar projects, you can feel pretty positive they know the best approaches and techniques for getting the job done right the first time.
What percentage of your business comes from word of mouth or referrals?
This is a big question because it can give you an idea of how content the general contractor’s customers typically feel. If they have several repeat customers, you can feel confident they do a good job at customer satisfaction.
What kind of materials do you use?
When you’re having work done on your home, you want the best quality of materials going into it. Be aware of contractors who don’t specify the materials they intend to use. Only use a contractor who uses high-quality materials and gets those materials in writing before the project begins.
Can I have a few references?
Always ask for a list of references or former clients so you can follow up and find out how well the general contractor worked with individuals like you. You may even ask to visit completed sites that are similar to the project you want to do.
Here at Mitchell Construction, we want you to be tickled pink with your remodeling project. Give us a call at (951) 226-6201 to see if we’re indeed a good fit for each other. Or request an online consultation.